Last updated: 9 May 2025

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1. Introduction

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At Integrate, we are committed to respecting your privacy and safeguarding your personal data. This Privacy & Cookies Policy outlines how we collect, use, and store your personal information when you use our website and services (the “Site” and the “Service”).

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By accessing or using this Site, you agree to the data practices described in this policy. We may revise this notice at any time and will post updates on this page to keep you informed.

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2. Contact Information

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For any enquiries related to this notice or your personal data, please contact:
📧 hello@integrate.international

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3. Information We Collect

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a) Personal Information​​

We may collect the following types of personal data:

- Full name, email address, phone number
- Demographic information (age range, nationality)
- Location data (city, country)
- Event preferences or interests
- Photos or content you voluntarily submit
- Social media profile information (if you sign up via a third-party platform like Facebook or Instagram)

You may also provide data when participating in surveys, registering for events, or interacting with our community.​

b) Public Information

If you upload content such as public profiles, testimonials, or event photos, you acknowledge this information may be visible to other users. This includes usernames, profile images, or comments shared on community channels.

c) Automatic Information

We collect technical and usage data including:

- IP address and browser/device details
- Interaction data such as pages visited, time spent, and actions taken
- Crash logs or error reports for technical support
- Cookie and analytics data to improve your browsing experience

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4. Cookies and Tracking

 

We use essential and analytics cookies on our website to:

- Enable basic website functionality
- Understand user behaviour
- Improve the user experience

You can choose to disable non-essential cookies via your browser settings, though this may affect functionality.

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5. Use of Your Information

We use your data to:

- Provide and improve our services
- Respond to enquiries and communicate event details
- Customise content and recommendations
- Manage bookings and event operations
- Ensure security and prevent fraud
- Send marketing emails (only with your consent)

We retain your data only as long as necessary to fulfil these purposes or until you request deletion.

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6. Event Bookings

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By booking an event with Integrate:

- You agree to our no refund policy, except where the event is cancelled by us.
- You acknowledge that we often act as a facilitator — many events are delivered by third-party providers.
- We do not accept liability for any injury, loss, or damage during such third-party events.
- You are responsible for reviewing any third-party terms that may apply.

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7. Data Sharing and Storage

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We do not sell, rent, or trade your personal data.

However, we may share your data with trusted third-party providers such as:

- Payment processors
- Event management platforms (e.g. Wix, Typeform)
- Analytics providers (e.g. Google Analytics)
- Email services

Where data is transferred outside the UAE, we ensure appropriate security measures are in place, including standard data processing agreements.

All data is stored securely using reputable platforms with appropriate privacy and security standards (e.g. Google Cloud, Wix, Firebase).

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8. Data Security

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We take reasonable steps to protect your personal data using physical, technical, and administrative security measures. However, no internet transmission is fully secure.

In the event of a data breach affecting your personal information, we will notify affected users in accordance with UAE regulations.

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9. Your Choices

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You can:

- Unsubscribe from emails via the link in our communications
- Request to access, update, or delete your personal data
- Withdraw consent for data processing where applicable
- Disable non-essential cookies via your browser

To make any request, email hello@integrate.international.

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10. Payment Information

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We do not store or process payment card details directly. All payment processing is managed through secure, third-party gateways such as Lika, Stripe, or PayPal. We only retain payment confirmation data (e.g. amount paid, event reference).

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11. Third-Party Links

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Our Site may contain links to third-party websites. We are not responsible for the content, practices, or privacy policies of these websites. We recommend reviewing their policies before submitting any data.

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12. Legal Compliance

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We may disclose your personal data where required by law or legal authority in the UAE, such as in response to a court order or regulatory request. We may also disclose information to protect our rights, safety, or legal obligations.

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13. Data Retention

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We retain personal data for as long as needed to provide our services, manage bookings, and meet legal obligations. Data related to events or bookings may be retained longer if required for audit or dispute resolution purposes.

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14. Updates to This Policy

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This policy may change from time to time. The most recent version will always be available on this page. Continued use of the Site means you accept the latest version of the policy.

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15. Cookies Policy

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What is a cookie?

A cookie is a small text file stored on your device when you visit a website. It helps identify your browser, track how you use the site, and remember preferences like language or login details. Cookies are safe — they don’t run programs or deliver viruses.

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You can learn more about cookies here: https://allaboutcookies.org/

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What types of cookies do we use?

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We use different types of cookies to enhance your experience:

- Strictly Necessary Cookies  
  These are essential for the site to function properly. Without them, services like secure logins or basic navigation won’t work. Disabling these may affect how the site performs.

- Analytics Cookies  
  These help us understand how visitors use our site so we can improve content, layout, and performance. They collect information like which pages are visited most, how long people stay, and what features they use.

- Preference Cookies  
  These remember your choices — like language, region, or login details — so you don’t have to re-enter them on each visit.

- Session Cookies  
  These are temporary cookies that track your session. They help keep you logged in and ensure the site remembers your actions while you're navigating. They are deleted when you close your browser.

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We regularly scan our site to update and manage the cookies we use.

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How you can manage cookies

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Most browsers allow you to control cookie settings. You can block or delete cookies, but doing so might limit features or affect your experience on our site.

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For help managing cookies, visit the support pages of your browser:

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- Google Chrome: https://support.google.com/chrome/answer/95647  

- Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac  

- Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09  

- Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer